Garden Packages and Products

Yes we do, however you will need to add a Garden Package to your cart before you can select an item from our Garden Products range.

General

We are located in Melbourne, Victoria, Australia.

Delivery

At this stage we only deliver plant packages within Victoria.

But stay tuned! Soon we will be delivering plant packages to NSW and Queensland.

We aim to have single plant package orders delivered within 1-5 business days. 

For regional estate deliveries, we will be grouping orders for a set arrival date. Multiple front yards will have their plant packages delivered on the same date.

We use specialised plant carriers (not Australia Post) to ensure the best delivery for your plants.

We’ll confirm the delivery date and time with you prior via email, and on the day via SMS.

For individual plant package deliveries, a flat rate of $60.00 is applied to all Victorian orders of 20 plants or more.

For multiple plant package deliveries into regional estates (outside of Melbourne metro) a customised, 'grouped', rate will be determined based on the overall cost of delivery into the area. This may see the cost of delivery come down.

We use specialised plant carriers (not Australia Post) to ensure the best delivery for your plants.

We highly recommend someone is home to accept your delivery on the day.

We’ll confirm the delivery date and time with you prior via email, and on the day via SMS.

However, there is an 'Authorise to Leave' option when placing your order.  Our delivery driver will take a photo of your unpacked order at your address as Proof of Delivery.

If you have not selected 'Authorise to Leave' and you aren't home, then our delivery team will endeavour to find the safest and most secure place to leave your plants. If there is nowhere feasible to leave your plants, then your plants will be taken back to the Plants For Spaces depot. A new delivery time will be arranged at your expense.

Payment

We accept Visa, Mastercard and American Express.

A Direct Bank Transfer option is available. Once you have processed the order, our BSB and ACC details are provided for you with a reference code.

Afterpay and Zip Pay are also options for you. You must first apply for an account with these companies before you can use them on this website. 

Plants for Spaces uses a secure payment gateway and we do not store any credit card information. In addition to this, credit card details are encrypted to minimise the possibility of unauthorised access or disclosure.

Cancellations and Refunds

Unfortunately not.  Please ensure you pay close attention when placing an order. Once an order is placed we are unable to make any alterations, including cancellation.

If you want to add more plants to your order, simply place an additional order online.

As plants are a living, perishable item and affected by many external factors, we can not offer exchanges or refunds.

All plants are quality checked by our horticultural team before being delivered to you, to ensure you are receiving the best quality plants.

Our Delivery team take a Proof of Delivery photo once the plants are delivered to your door.  This ensures they arrive to you in the same quality state as when they left Plants For Spaces. View Refund Policy

Oh those poor plants!  All plants are quality checked by our horticultural team before leaving Plants For Spaces.

Please email a photo at time of delivery with your order number to [email protected] and we’ll get back to you as soon as possible.

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